Human-in-the-Loop
TL;DR
Humans review and guide AI decisions at critical points.
What does this mean?
Human-in-the-loop means that a person is involved at important or uncertain decision points. The AI works autonomously, but at predefined points human approval is required.
How it works
The AI agent handles routine tasks independently. For cases that exceed predefined thresholds (e.g., cost > €500 or confidence < 80%), the system escalates to a human.
Example
A customer service agent automatically answers standard questions but routes complaints and edge cases to a human agent.
Why it matters
Human-in-the-loop is the key to trustworthy AI in enterprise deployments — automation with a safety net.
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